WORLDCOMP'12 Tutorial: Prof. John P. Girard
| A Leader's Guide to Knowledge Management
Prof. John P. Girard
Minot State University, USA
Founder and Chief Knowledge Strategist of Sagology
Former Director of Knowledge Management at National Defence Headquarters, Ottawa
Date: July 18, 2012
Location: Platinum Room
For the past two decades, public and private sector executives have struggled to develop effective ways of sharing what their organizations know. Driven by concerns such as downsizing, the impending retirement of baby boomers, terrorism, the troubling economy, and a host of other organizational challenges, many leaders have sought ways to share knowledge with both internal and external stakeholders. Despite the best efforts of many innovative leaders, few organizations have achieved the desired level of knowledge sharing. This is certainly not due to a lack of energy, enthusiasm, or excitement on the part of executives.
Today, ample resources exist for the leaders who wish to manage their organizational intellectual property - many proven tools and techniques exist to manage today’s knowledge assets. However, what about the future? Will today’s baby-boomer based practices pass the test of time? Are our current processes the most relevant ones for the next generation of organizational leaders? We are seeing some very promising results from third-generation knowledge projects, which focus on connecting people and facilitating collaboration. Many organizations are now reaping the benefits of using social media such as wikis for collaboration and social networking tools for connecting people. These emerging tools and techniques provide flexible, agile, and intuitive solutions for connecting people with people and facilitating coordination, communication, and collaboration.
This session will focuses on what we should be doing now (or soon) to ensure the next generation of organizational leaders know what we knew. In other words, are we creating organizational memories today, which will be useful to the leaders who follow us?
This tutorial will provide a trusted environment in which you may:
- Critically review first and second generation knowledge management projects
- Consider the future knowledge needs of your workforce
- Review knowledge management concepts through the lens of the next generation
- Assess the business value of emerging knowledge management trends
- Learn from others’ knowledge management successes and failures
The session is intended for faculty, practitioners, and students who are interested in learning about how they many create a competitive advantage through the strategic application of knowledge.
John Girard is sought after international speaker who is well-known for his dynamic, entertaining, and informative style. He has spoken to groups on every continent (well except for Antarctica) and always receives rave reviews. As a tenured full professor at Minot State University, John teaches graduate and undergraduate business classes. Engaging with students on a daily basis ensures he remains current in ever changing world in which we live and do business. John’s current research interests include knowledge management, social media, virtual business, innovation, and globalization. John is founder and Chief Knowledge Strategist of Sagology (www.sagology.com), a firm dedicated to connecting people with people to facilitate collaboration, learning, and knowledge sharing through keynotes, workshops, and consulting.
John has published four books: Building Organizational Memories: Will you know what you knew? (IGI Global, 2009), A Leader’s Guide to Knowledge Management: Drawing on the Past to Enhance Future Performance (Business Expert Press, 2009), Social Knowledge: Using Social Media to Know What You Know (IGI Global, 2011) and Business Goes Virtual: Realizing the Value of Collaboration, Social and Virtual Strategies (Business Expert Press, 2011). John is actively engaged in research, having written dozens of articles and chapters for peer-reviewed or trade journals and books.
After 24 years as an officer in the Canadian Forces, John retired at the rank of Lieutenant-Colonel. Throughout his military career, he gained experience as a leader, trainer, policy officer, human resource manager, and project manager in the public sector environment. In 2004, whilst acting as Director of Knowledge Management at National Defence Headquarters in Ottawa, he retired to join the faculty at Minot State University.
John is a graduate of Touro University International where he completed a PhD in Business Administration and an MBA, and of the University of Manitoba where he earned a BSc with a Computer Science major. He is a graduate of Canadian Forces College, Toronto and the Royal Military College of Science, United Kingdom.
John speaks regularly on subjects such as knowledge management, social media, transformation, and innovation. He has spoken at events such events as KM World, APQC’s Knowledge Management Conference, the World Congress on Intellectual Capital, KM Australia, InfoVision India, KM Asia, KM Middle East, and many other events. John has undertaken training and consulting assignments for clients such as the Department of National Defence, Canadian Forces College, Canadian International Development Agency, US Department of Labor, Job Corps, Ark Group Australia, Success Steps Saudi Arabia, Saline Water Conversion Corporation (Saudi Arabia), Sultan Qaboos University (Oman), High Commission for the Development of ArRiyadh, and the Dubai Municipality.
Prior to returning to his passion of teaching, John gained experience as a university administrator and demonstrated his ability in a variety of senior positions including: Dean of Enrollment Management, Director of Enrollment Services, Chair of the Business Information Technology department, and Director of an Executive Management Program.
The City and Guilds of London Institute awarded John their Insignia Award for his research into the application of robotic technology and subsequently appointed him a member of the City and Guilds Institute (MCGI). In 2003 John received the Chartered Manager (F. CIM) designation from the Canadian Institute of Management. In 2004 John earned the Best Academic Paper award at 7th Annual World Congress on Intellectual Capital and Innovation.